Make your special moments unforgettable with a custom jewellery design.
Design a one-of-a-kind gift for a loved one.
Reimagine a beloved heirloom.
Our custom jewellery design service is ideal for crafting exclusive pieces to celebrate life’s precious moments and the people who make them special.
Experience a custom jewellery design process tailored just for you.
From the initial consultation to the final unveiling, our experienced team patiently guides you throughout the entire journey. Whether it takes two weeks or several months, you’ll never feel rushed, pressured, or unpleasantly surprised.
Get answers to common questions about our custom jewellery design service.
FREQUENTLY ASKED QUESTIONS
Custom jewellery costs vary depending on a variety of factors. The intricacy of your desired design, the type of metals and gemstones selected, and the required level of detail and craftsmanship all influence the final price. However, after our initial consultation, we’ll provide you with a quote that considers all these details.
While many assume custom jewellery costs more than ready-made pieces, this isn’t necessarily true. When you opt for a bespoke product, you have the freedom to select materials and designs that fit within your budget. The jeweller may also have specific gemstones or metals on hand, which can make it less costly to design a custom piece than to purchase a pre-crafted, finished item. In many cases, this means you can create a customized piece that is both distinctive and affordable.
Depending on the complexity of your envisioned design and the materials chosen, creating custom jewellery can take a few weeks to several months. Our thoughtful design process ensures we spend the necessary time to create a piece that truly reflects your vision and is a testament to our exceptional craftsmanship.
While we relish the personal connection and understanding that comes from in-store consultations, we completely understand that sometimes, it just isn’t feasible for Canadians who live out of province or life is simply just too busy. If it is impossible to visit us in person at either of our Guelph, Oakville or Toronto locations, we can offer a virtual consultation process. However, be mindful that finalizing your jewellery’s look is just as important as ensuring you will enjoy wearing it. Unfortunately, comfort and fit can only be affirmed in person.
Yes, a deposit is required. After working through the design process, we provide an upfront, no-obligation quote outlining the costs of crafting your unique piece. Upon acceptance of this quote, we require a deposit to initiate your project. This initial payment secures your commitment and enables us to invest in the high-quality materials necessary to complete your bespoke jewellery design.
Absolutely! Your selected diamond comes with its very own certification. We take pride in offering diamonds certified by the American Gem Society (AGS) and the Gemological Institute of America (GIA), which have now merged. These certifications not only underscore the quality and authenticity of your diamond but also provide a detailed account of its unique characteristics. As well, from time to time other laboratory certificates may be provided.
If you would like an appraisal, we’re happy to provide one. Upon your request, we’ll complete a thorough and expert inspection that meticulously describes your jewellery’s exact value and specifications for insurance or personal use. Specifically, our appraisal includes:
- A detailed description of the piece, including type/grade of metal, manufacturing, number, and quality of gems (clarity, colour, cut, carat weight, grade proportions)
- A digital photograph of the item
- Appraiser’s signature
- Appropriate Value (at time of appraisal)
For more information, visit our appraisals page.
Since we opened our first store in 1978, we’ve meticulously selected the highest quality diamonds, gemstones, and metals from some of the finest jewellers around the globe. We only partner with reputable suppliers who share our commitment to quality, ethics, and sustainability, ensuring that every piece you receive is crafted with the highest standards and unmatched expertise.
Absolutely! Ethics and integrity are foundational to our operations. Our diamonds comply with the Kimberley Process established in 2003, designed to prevent the financing of civil wars through diamond purchases. This stringent process ensures that every diamond is certified conflict free with a supplier guarantee and a government-validated Kimberley Process Certificate upon international export. However, if you want added assurance regarding wages and working conditions, we suggest considering our lab-created diamonds.
Of course! Our selection is as diverse as our clientele, encompassing lab-grown, synthetic, and genuine options. We respect and appreciate your choices, whether driven by budget, environmental concerns, or personal preference. Our job is to bring your vision to life with the materials that align with your values and expectations, crafting a piece that’s truly yours.
Your satisfaction is our top priority. By combining our relentless dedication to detail, superior craftsmanship, and collaborative approach throughout the entire process, we guarantee your satisfaction every step of the way. No project is ever final until you have a custom piece of jewellery you absolutely love.