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FREE SHIPPING

Free shipping on all orders over $250 or pick up in-store available (some exclusions may apply). For orders up to $20,000, it will be shipped within 1 – 5 business days from the order date. For items valued over $20,000, allow 7-14 business days from the order date for your package to be shipped.

To learn more about our shipping, pickups, and delivery process click here.

10 DAY RETURNS

ITEMS PURCHASED VIA KNAR.COM ARE RETURNABLE THROUGH THE E-COMMERCE PLATFORM ONLY. ONLINE PURCHASES CANNOT BE RETURNED TO KNAR JEWELLERY RETAIL LOCATIONS.

10 day returns for online purchases. Item must be in its original/unaltered condition. If protective plastic is peeled off the case and/or bracelet of a timepiece, the sale is final. If metal bracelet sizing is requested/performed, the sale is final. Upon receipt of the item(s) for return, Knar.com has the right to deny a refund if the item(s) received do not meet the return policy requirements. Knar.com provides a full refund for purchases excluding any shipping & handling charges.

To learn more about our return policy, click here.

TERMS & CONDITIONS

Please note that the jewellery and timepiece collections are location specific, so not everything is available at every location. Products available for purchase on knar.com are not reflective of all the items that we also offer in-store. Should you wish to learn more about products that you may not see online, we invite you to contact us and our associates will be happy to assist in finding what you are looking for.

To learn more about Knar.com terms & conditions please click here.

WARRANTY

Warranty on all items sold on Knar.com are brand specific. Any questions email us at customerservice@knar.com

Knar Jewellery strives to do its best to serve your needs with accuracy. However human and computer errors may occur, and unavailability or limited quantities may prevent Knar.com from fulfilling your order request. We correct inaccuracies on Knar.com as quickly as possible upon discovery, and without notice.  Our digital team checks that product images and colours are as accurate as possible, however different monitors and devices have varying settings that may alter the appearance of products. If you have any questions or concerns with respect to items on our website, customerservice@knar.com.

All prices on our site are displayed in Canadian currency and are exclusive of sales tax. Charges will be processed in Canadian currency and will be applied to your credit card once as your order has shipped. If a product(s) is listed with an incorrect image or price due to a typographical error or supplier pricing error, Knar.com has the right to refuse or cancel any order(s) placed for that product. Knar.com also has the right to cancel or refuse an order previously confirmed and charged to your credit card. If the credit card was charged, and the order cancelled, Knar.com will issue a credit to your original form of payment for the original amount charged.

Products sold on Knar.com are also sold in one or more of their three showrooms. We strive to keep the website as accurate as possible, however, if the product which you ordered becomes not available, you will be immediately notified. You have the option to wait for the item to be replenished or to modify/cancel your order.